Page History: How would I send you log files?
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Page Revision: 2013/11/07 16:10
While logged in one can capture the trace logs using the following instructions:
- From Main window click the (?) or help button.
- On the Help and Support dialog click View Support Logs.
- Explorer will open.
- Zip the Trace folder.
- Attach the zip file to an email and email it to our support.
If you cannot login, you can access them by going to C:\Users\"your windows user"\AppData\Local\CTS\Live\Trace